A grievance would usually refer to some form of dissatisfaction by a producer-member, which needs to be redressed.
The Company has designated a Grievance Redressal Officer (GRO) to deal with grievances, as per following details:
Name: Mr. Sandeep Yadav
Email id: firstname.lastname@example.org
Address for Postal communication: Post Box No – 389, GPO-Jaipur - 302021, (Raj.)
Visiting Hours: 10:00 am to 5:00 pm at Jaipur Head Office
1. A grievance may be submitted to the Company using any of the following routes:
2. Complainant needs to include brief description of matter which is the source of grievance, including copies of any relevant & supporting documents and relief sought.
3. Submission of any grievance will not be considered complete if complainant fails to provide his/her correct 16 digit Member Code or full postal address or valid email ID.
4. Reference no. for all grievances registered will be communicated via email or post (whichever suitable).